Privacy Policy

Effective Date: April 11, 2025

Plug Technologies Inc. ("Plug") is committed to protecting your privacy and, for that reason, we have adopted this Privacy Policy (this "Privacy Policy") to explain our data collection, use, and disclosure practices for our site https://www.plug.vin (the "Website"), marketplace, mobile, and/or other online applications and products and services provided by us that link to or reference this Agreement (collectively, the "Plug Platform"). The terms "Plug", "we", "us", and "our" refer to Plug Technologies Inc., and the terms "you", "your" and "user" refer to you as a user of the Plug Platform.

1. Consent

By accessing or using the Plug Platform, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. By providing Plug your personal information, you also expressly acknowledge that this information may be transferred from your current location to the offices and servers of Plug and its authorized third parties located in the United States. We do not knowingly collect the information of anyone under the age of 18 without the consent of a parent or guardian.

2. Collection of Your Personal and Other Information

Information that you give us—You may give us information by filling in a registration form on the Plug Platform, by applying to participate in Programs through the Plug Platform, or by corresponding with us, by telephone, e-mail, text, or otherwise.

Information that we collect—Whenever you visit or interact with the Plug Platform, Plug, as well as third- party service providers, may use a variety of technologies that automatically or passively collect information about how the Plug Platform is accessed and used ("Usage Information"). Usage Information may include your IP address, geolocation data, device identifier, browser type, operating system, information about your use of the Plug Platform, and data regarding network connected hardware (e.g., computer or mobile device).

3. Information We Collect About You

We may collect and process the following data about you:

  • Account creation and authentication details, including your name, email address, password, phone number, and address.
  • Social network details, if you choose to link your social network account with the Plug Platform.
  • Demographic data and questionnaire responses, which may be combined with other information to customize your experience.
  • If you have enabled GPS, Bluetooth, or declared your location on your device, we may collect your precise or approximate location.
  • Content and other information you provide when using the Plug Platform.
  • Information about your device type, operating system, browser type, browser language, and IP address.
  • Transaction data, including details about payments to and from you, product details, and purchase history.
  • Usage data about how you interact with the Plug Platform.
  • Communication data, including your interactions with our Customer Service.
  • Marketing and communications data, including your preferences for receiving marketing and communications from us.

4. Use of Your Information

We use the information we collect about you for various purposes:

  • To provide, personalize, and improve the Plug Platform, including user authentication, product recommendations, customer service, and troubleshooting.
  • To process your transactions, send transaction-related communications, and administer promotional activities.
  • To maintain communication with you regarding services, updates, and promotions.
  • To improve our products, services, and marketing strategies through data analysis.
  • To comply with legal obligations and enforce our terms and conditions.
  • To detect, prevent, and address fraud, security issues, and illegal activities.

5. Disclosure of Your Information

We may share your information with:

  • Service providers who perform services on our behalf.
  • Business partners and affiliates for business purposes, including marketing and product development.
  • Legal authorities when required by law or to protect our rights.
  • In connection with a business transaction such as a merger, acquisition, or sale of assets.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell your personal information to third parties for their own marketing purposes.

6. Transparency and Choice; Do Not Track Signals

Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove or reject cookies; however, this may affect your ability to use the Plug Platform. Some browsers incorporate a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. The Plug Platform does not currently respond to "Do Not Track" signals.

7. Children

The Plug Platform is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly take steps to delete such information.

8. Information Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. While we strive to protect your information, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

9. Your California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect, the right to request deletion of personal information, and the right to opt-out of the sale of personal information. To exercise these rights, please contact us using the information provided in the "Contacting Us" section.

10. Third-Party Links

The Plug Platform may contain links to third-party websites and services. We are not responsible for the practices employed by these third parties, and we encourage you to read their privacy policies before providing any information.

11. Third-Party Names

All other trademarks, registered trademarks, product names and company names or logos mentioned on the Plug Platform are the property of their respective owners.

12. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

13. Contacting Us

If you have any questions about this Privacy Policy, please contact us at:

Plug Technologies Inc.
8972 Venice Blvd.
Culver City, CA 90034
[email protected]